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What is PropTech? A Guide to Modernizing Real Estate

Monika Stando
Monika Stando
Marketing & Growth Lead
December 06
9 min
Table of Contents

The real estate industry is transforming, primarily driven by the advent of real estate technology, known as “proptech.” Proptech holds the potential for entrepreneurs and investors, offering opportunities to address traditional inefficiencies that have affected the real estate industry for years.

The global real estate sector is anticipated to grow annually at 2.77% (CAGR 2024-2029), resulting in a market volume of US$727.80tn by 2029—source: Statista.

Since real estate is the world’s largest asset class, proptech ventures have a unique opportunity to deliver major updates in a relatively underdeveloped field.

What is PropTech?

PropTech (Property Technology) stands for using digital technology in the real estate industry. Proptech aims to simplify processes and deliver greater efficiency, sustainability, and user experience. It encompasses aspects such as property and facility management, real estate financing, real estate transactions (i.e., buying, selling, and renting), and more to meet the needs of the real estate industry.

PropTech technology takes many forms, from applications that create property listings to those for hiring professionals to applications that streamline communication between property owners, tenants, and agents. PropTech solutions often use advanced methods, such as machine learning and automation, to provide these services.

PropTech Landscape and its Importance

Various sources further classify PropTrch solutions offered in the market. In fact, more than 9,000 PropTech companies are developing solutions to improve different real estate operations, including technology solutions for commercial and residential properties.

PropTech (Property Technology) stands for using digital technology in the real estate industry. Proptech aims to simplify processes and deliver greater efficiency, sustainability, and user experience. It encompasses aspects such as property and facility management, real estate financing, real estate transactions (i.e., buying, selling, and renting), and more to meet the needs of the real estate industry.

The Proptech landscape maps the segments and needs of all real estate professionals, including tools for agents and brokers, real estate solutions for property managers and facility operators, investment and VC solutions, climate technology, digital access management solutions, and more.

PropTech’s importance in the real estate industry is driven by several key factors. First, customers expect technology to be integrated into real estate processes. Digitization has become an indispensable part of life. There are areas where digital solutions can be implemented to improve processes that still rely on traditional methods.

Second, rapid technological advances, including data analytics and artificial intelligence, will help revolutionize the real estate industry, improving, for example, the prediction of market trends and streamlining lending processes.

Globalization is an integral part of digitalization. The real estate market with digital lending platforms facilitating cross-border investment is an outgrowth of technological advances.

Finally, proptech also has the potential to improve sustainability. It offers solutions that contribute to more energy-efficient and environmentally friendly property management.

Examples of PropTech companies

  • Procore: A construction management software company that helps streamline project management and collaboration in the construction industry.
  • Reonomy: A commercial real estate data and analytics platform that provides insights into properties, owners, and markets.
  • HqO: A tenant experience platform that enhances the interaction between property managers and tenants through technology.
  • VTS: A commercial real estate leasing and asset management platform helping landlords and brokers manage their portfolios more effectively.
  • Buildium: A property management software solution that assists property managers with accounting, leasing, and maintenance tasks.
  • Nestio: A leasing and marketing platform for residential landlords and brokers focusing on improving the leasing process.
  • Fundrise: A real estate investment platform that allows individuals to invest in real estate projects through crowdfunding.

Proptech Implementation Challenges in Real Estate

Integrating PropTech solutions into real estate processes extends beyond automation or efficiency improvements. Despite the numerous benefits offered by proptech solutions, real estate companies can encounter a few challenges when implementing new technologies.

PropTech Implementation Challenges

Legacy systems

One of the biggest challenges facing the real estate industry is the proliferation of legacy technology systems and software. A real estate company’s core technology infrastructure typically relies on older systems. We know from experience that companies reach for upgrades when software drastically affects operations.

Like many other mature industries, real estate companies still use spreadsheets. They are used for reporting, property valuation, cash flow analysis, budgeting, and forecasting.

Shifting to proptech requires a broader perspective on technology and innovation. Real estate companies will first need to address accumulated technical debt. By enhancing their technological capabilities, they will fully benefit from emerging digital technologies.

Cybersecurity

Cyber risk will become an even bigger concern and impact financial performance. Legacy software core components are aging, creating security vulnerabilities. Integrating smart technologies in the industry leads to increased cyber security risks.

The global backlash includes the introduction of coding security practices, regular code reviews and penetration testing, the use of strong data encryption protocols, the implementation of authentication and authorization mechanisms, updating systems, and the collaboration of cyber security experts.

The biggest threat in a cyber security strategy is often people. Educating your team about cyber threats and best practices for maintaining security is key.

Regulatory Compliance

Regulatory challenges related to sustainability and ESG metrics abound in the real estate sector. Companies may soon be required to disclose ESG data on par with financial data. Many companies in this sector need the data and processes to meet the standards. European companies are generally better prepared than companies in North America and the Asia-Pacific region.

Working with proptech experts can support businesses to maneuver through the complex regulatory environment and ensure compliance with data protection regulations such as RODO and CCPA.

Quiet Data Silos

Real estate companies generate vast data daily, but only a tiny percentage have access to real-time analytics. To address this issue, companies can consider adopting updated tech real estate to eliminate data silos.

Real estate companies can improve data sharing between departments and gain valuable insights through analytics by opting for cloud-based software that shares data across functions. An integrated approach would replace separate solutions for transaction management, CRM, and lease management. By breaking down silos, companies can open the potential of their data and make more informed decisions.

Technology Talent Pool Gap

Finding the right talent in the technology industry continues to be a challenge. Recent layoffs in the sector may give hope to other industries trying to attract top talent, but demand for such skills continues to outstrip supply.

Real estate and proptech companies are planning to outsource software development. This approach aims to gain new technological capabilities, streamline processes, and increase operations’ flexibility and resilience.

Outsourcing is considered a good option for filling the gap in technology talent and partnering with experienced companies that specialize in software development for the real estate and proptech industries.

Real Estate Technology Trends to Keep on a Radar

In the past decade, tech startups have begun to bridge the gap between technology and real estate.

AI to automate real estate back-office processes

Companies invest in developing artificial intelligence-based technologies, creating new solutions, and adding AI-based modules to existing software. Artificial intelligence and machine learning automate back-office processes, predict searches, and generate personalized emails for customers based on their life events. This trend also includes the use of data with automation. These technologies manage properties and deliver more customized services to customers. The real estate industry is gradually catching up with innovation and technology, implementing new artificial intelligence and machine learning solutions.

Digitization of Real Estate Data

Proptech companies and realtors utilize Big Data to collect and analyze real-time and historical data on various real estate assets, providing accurate information on prices, trends, and risks.

IoT for Predictive Maintenance

The Internet of Things (IoT) is used for predictive maintenance, where devices and sensors constantly monitor property conditions and predict failures. Property owners can conveniently track temperature, security, and maintenance using mobile devices and computers.

VR technology for Virtual Tours

Virtual reality (VR) majorly impacts the Proptech industry, as real estate brokers utilize VR technology for virtual property tours and augmented reality solutions.

Sustainability and Compliance

ClimateTech and GreenTech foster sustainability in real estate. They focus on developing environmentally friendly and energy-efficient buildings. These technologies are revolutionizing the industry and improving the overall experience for professionals and customers alike.

Integrating PropTech into Real Estate

The real estate industry is in the midst of a digital transformation and the implementation of proptech. This technology offers improved data handling, efficiency, and sustainability. Real Estate companies may face challenges related to outdated systems, lack of data interoperability, and technology gaps. In such a situation, working with an experienced software company can help. Developing custom solutions for the real estate industry can help modernize systems, integrate new technologies, and bridge the technical skills gap. It also offers consultation on the matter.

Monika Stando
Monika Stando
Marketing & Growth Lead
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