Knowledge Sharing Hub from Hicron Software House

Get the most out of our experience

  • Automotive

Evaluating the Agency Model in Automotive: Initial Market Insights and Lessons Learned

The transition to the agency model in the automotive industry presents both opportunities and challenges. This article delves into key insights and lessons learned from initial market studies, highlighting the importance of adaptability and technological integration. Future predictions and potential trends are also explored, offering a balanced view of the path ahead for automakers.
  • Monika Stando
  • July 19
  • 11 min
Popular posts

Latest releases

  • Popular tags:
  • Automotive
  • Cloud
  • DevOps
  • Hicron's Expert View
  • Quality Assurance
  • System Integration
  • Software development
  • Hicron
  • Information Security
  • UX&UI
  • Automotive

Accelerating Business Objectives: The Role of Software in Optimizing Vehicle Buybacks

Software is revolutionizing the vehicle buyback process in the automotive industry, enhancing efficiency and customer satisfaction. It integrates various aspects of buybacks, accelerating business objectives. Investing in such digital solutions is vital for manufacturers and importers to stay competitive. Explore the topic!
  • Monika Stando
  • February 12
  • 10 min
  • Automotive

The Importance of After-Sales Service in the Automotive Industry

The automotive industry is a thriving sector that has a rich history spanning over a century and has revolutionized mobility across the globe. But what about its after-sales services? Learn how they boost customer satisfaction, create brand awareness, increase overall profitability, and more.
  • Angelika Agapow
  • January 25
  • 17 min
  • Automotive

Transforming Customer Experience with Superior After-Sales Support in Automotive

Transforming customer experience in the automotive industry involves providing superior after-sales support to enhance customer satisfaction and loyalty. By leveraging customer-experience data and implementing strategies automotive companies can create lasting success. Learn more about it by reading the article.
  • Angelika Agapow
  • January 19
  • 11 min
  • Automotive

Creating a Winning After-Sales Strategy for OEMs Benefits

Are you aware of the importance of an effective after-sales strategy for OEMs in a competitive market? We highlighted the activities involved, such as customer support, maintenance, education, warranty services, and engagement. Learn about the benefits and how to implement a comprehensive after-sales strategy that can elevate the customer experience and drive long-term success for OEMs.
  • Angelika Agapow
  • January 11
  • 24 min
  • Automotive

The Rise and Impact of the Agency Model in the Automotive Industry

The agency model in the automotive industry is a shift where dealers act as agents for manufacturers, giving manufacturers control over pricing and inventory. This change could bring uniform pricing, better inventory control, and an integrated online-showroom business model. Despite potential resistance from dealers, this shift could transform the car buying process with increased online convenience and options. Explore!
  • Monika Stando
  • January 09
  • 10 min
  • Automotive

From Repairs to Rescues: Navigating the Wide Spectrum of Complex Automotive After-Sales Services

Explore how digitization has transformed the automotive after-sales industry. Despite challenges like intense competition or emerging technologies, global players have made substantial investments, leading to improved customer satisfaction and service quality. Learn how automakers have expanded their offerings in order to attract and retain customers.
  • Angelika Agapow
  • January 04
  • 27 min
  • Automotive

How to Improve Your Dealership’s After-Sales Process for Better Customer Retention

In the competitive automotive market, after-sales service plays a big role in customer loyalty. The relationship between dealers and customers is often impersonal and lacks transparency. This leads customers to seek alternative service centers. Learn how you can prioritize effective communication and transparency, to build stronger relationships with customers and generate reliable recurring revenue in the after-sales service sector.
  • Angelika Agapow
  • December 08
  • 13 min
  • Automotive

Understanding the Role of After-Sales Services in Automotive Customer Satisfaction

After-sales service is continuous interaction between the service provider and customer, formalized through warranties or contracts. Building trust and credibility is vital for businesses to drive results. In the automotive industry, authorized dealers play a key role in providing after-sales service to promote customer satisfaction and new car sales. Learn how effective after-sales service enhances safety, peace of mind, and customer satisfaction.
  • Angelika Agapow
  • December 05
  • 8 min
  • Information Security
  • Automotive

Common Data Model in Automotive industry

CDM is a major component of Open Data Initiative (ODI), which was created by Microsoft, Adobe, and SAP to provide businesses with a powerful tool for managing data between systems and building applications quickly. Learn how Common Data Model can change your business for better with its benefits, services and how it exactly works in the automotive industry.
  • Angelika Agapow
  • January 03
  • 7 min
  • Hicron's Expert View
  • Automotive
  • UX&UI

How UX can help solve the challenges posed to self-driving cars

See the challenges faced by designers of autonomous cars. The piece features a record of the findings of work by students in SWPS University's User Experience Design subprogram, as well as in-depth expert analysis to provide insight into the challenges and possible solutions.
  • Konrad Mazur
  • November 22
  • 10 min
  • Automotive
  • Hicron's Expert View

Business Transformation in the German automotive sector

80% of premium cars sold worldwide are made in factories owned by German manufacturers. However, the slow digital transformation and changes in consumer preferences pose a serious threat to the industry's future. What opportunities can the industry find in business design strategy? You can learn about it in the article!
  • Konrad Mazur
  • November 21
  • 12 min

Testimonials

What our partners say about us

Hicron’s contributions have been vital in making our product ready for commercialization. Their commitment to excellence, innovative solutions, and flexible approach were key factors in our successful collaboration.
I wholeheartedly recommend Hicron to any organization seeking a strategic long-term partnership, reliable and skilled partner for their technological needs.

tantum sana logo transparent
Günther Kalka
Managing Director, tantum sana GmbH

After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

Many thanks for what you did so far; we are looking forward to more in future!

hdi logo
Jan-Henrik Schulze
Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

NBS logo
Phil Scott
Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.

 

PSA Group - Wikipedia
Peter Windhöfel
IT Director At PSA Group Germany

Get in touch

Say Hi!cron

    Message sent, thank you!
    We will reply as quickly as possible.

    By submitting this form I agree with   Privacy Policy

    This site uses cookies. By continuing to use this website, you agree to our Privacy Policy.

    OK, I agree