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  • Automotive

Digitalization of the Premium Automotive Customer Service Process: Enhancing Luxury Experiences

Discover how the digitalization of premium automotive customer service is transforming luxury experiences. This article explores the integration of cutting-edge tools like mobile apps, AI, and predictive maintenance, offering personalized and seamless interactions that redefine service standards. Learn how these innovations are crucial for meeting modern consumer expectations and securing a competitive edge in the luxury car market.
  • Angelika Agapow
  • September 23
  • 11 min
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Plan it or forget it? When does public cloud adoption make sense?

So, you probably know that more and more companies are moving to the cloud. You probably also heard that cloud-based solutions are the future and that it is said that investments in them are skyrocketing as we speak. Yet you have your doubts. Click to dispel them!
  • Angelika Agapow
  • June 25
  • 6 min

Testimonials

What our partners say about us

Hicron’s contributions have been vital in making our product ready for commercialization. Their commitment to excellence, innovative solutions, and flexible approach were key factors in our successful collaboration.
I wholeheartedly recommend Hicron to any organization seeking a strategic long-term partnership, reliable and skilled partner for their technological needs.

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Günther Kalka
Managing Director, tantum sana GmbH

After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

Many thanks for what you did so far; we are looking forward to more in future!

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Jan-Henrik Schulze
Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

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Phil Scott
Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.

 

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Peter Windhöfel
IT Director At PSA Group Germany

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