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Automotive

Building Predictability in Automotive After-Sales with Digital Tools

Discover how AI and predictive analytics are revolutionizing the future of automotive after-sales services. Learn about the shift from reactive approaches to a more proactive, efficient, and personalized customer experience. Explore the benefits this digital transformation brings to service providers and customers, enhancing satisfaction and redefining industry standards.

Angelika Agapow
May 16
19 min

Automotive

Leveraging Data To Build Predictability In Automotive After-sales Services

Discover how leveraging data transforms the predictability of automotive after-sales services, enhancing customer satisfaction and loyalty. Explore the role of data analytics in forecasting service needs, managing customer care, and ensuring operational efficiency within the automotive industry. Learn about the benefits of predictive maintenance, tailored customer insights, and streamlined inventory management in building a trustworthy and efficient after-sales service that keeps customers returning.

Angelika Agapow
May 14
11 min

Automotive

5 Strategies for Resilience & Growth in the Automotive Sector

Explore the transformation of the automotive industry through five strategic moves in response to technological advancements, consumer shifts, and sustainability demands. This overview highlights the shift towards an agency model, enhancing manufacturer control over sales and customer interactions, and the importance of streamlining operations like inventory and after-sales support.

Angelika Agapow
May 10
13 min

System Integration

ERP Troubleshooting Guide

This essential resource dives into common issues and provides step-by-step solutions to keep your operations running smoothly. Whether you're facing performance hiccups or data inconsistencies, our expert advice and practical tips will help you navigate and resolve these challenges efficiently. Dive in and ensure your ERP system remains a reliable backbone for your business.

Monika Stando
May 09
12 min

System Integration

How to Troubleshoot Common POS Issues: Solution Guide

Point of Sale (POS) systems are essential for smooth business operations, but they can encounter various issues like hardware failures, software glitches, and payment processing errors. This guide provides practical solutions and proactive maintenance tips to ensure your POS system remains efficient and reliable.

Monika Stando
May 08
12 min

Automotive

Building Customer Loyalty in the Transition to the Automotive Agency Model

Discover how the automotive industry is revolutionizing the vehicle sales with the shift towards an agency model. This transition marks a move from traditional dealership networks to a more streamlined, customer-focused approach. Learn about the benefits of uniform pricing, the emphasis on transparency, and how this model is reshaping the car buying experience to better align with today's consumer expectations and digital advancements.

Angelika Agapow
May 07
24 min

Hicron's Expert View

Navigating the Transition into the IT Industry: Insights into the Polish Job Market

Discover the remarkable journey of a master's degree holder in cosmetology who ventured into the dynamic world of information technology. This story is not just about switching careers; it's a testament to following one's passion across vastly different fields. Delve into insights of unexpected turns, personal growth, and the blending of hobbies with technological innovation. This story is to assure you that it's never too late to step into the technological realm and reshape your career path.

Emilia Krzemińska-Komenda
May 06
5 min

Automotive

Digitization of Pre-Delivery Inspection (PDI) in the Automotive Industry

Discover how the automotive industry is transforming the Pre-Delivery Inspection (PDI) process through standardization and digitization. Enhancing operational efficiency and building customer trust, learn about the meticulous evaluation ensuring vehicles are defect-free and ready for the road.

Angelika Agapow
May 02
19 min

Automotive

The Role & Limitations of AI in Automotive Warranty Management

Utilizing AI in automotive warranty management has markedly improved the processing, accuracy, and efficiency of claims. AI transforms traditional management by automating processes, enhancing data analysis, and enabling predictive capabilities. Together, technology and human expertise craft a reliable, customer-centric warranty management framework in the automotive indutry.

Angelika Agapow
April 30
16 min

Quality Assurance

Non-Functional Testing: Types, Importance and Testing Tools

Unveil the critical role non-functional testing plays in software development with our engaging guide, exploring the various testing types and tools available. Learn how this essential testing ensures software that is reliable, scalable, and optimized to elevate user satisfaction. Delve into the strategies that help your software not only perform efficiently but also meet the highest standards of user experience.

Monika Stando
April 26
10 min

Quality Assurance

Functional Testing vs. Integration Testing: Key Differences

Discover the critical distinctions between functional and integration testing in our comprehensive guide, revealing when each testing type is most effective. Learn how functional testing focuses on individual components while integration testing evaluates the interaction between them. By combining these approaches, you can achieve efficient, high-quality software that excels in performance and reliability.

Monika Stando
April 25
13 min

Quality Assurance

Functional vs. Non-Functional Testing: Key Differences

Dive into our insightful guide that unravels the essential contrasts between functional and non-functional testing in software development. Discover how these distinct testing approaches play a pivotal role in enhancing software quality, optimizing performance, and boosting user satisfaction. Uncover the strategies that ensure your software not only meets requirements but also excels in delivering a seamless user experience.

Monika Stando
April 24
12 min

Testimonials

What our partners say about us

Hicron’s contributions have been vital in making our product ready for commercialization. Their commitment to excellence, innovative solutions, and flexible approach were key factors in our successful collaboration.
I wholeheartedly recommend Hicron to any organization seeking a strategic long-term partnership, reliable and skilled partner for their technological needs.

Günther Kalka

Managing Director, tantum sana GmbH

After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

Many thanks for what you did so far; we are looking forward to more in future!

Jan-Henrik Schulze

Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

Phil Scott

Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.

Peter Windhöfel

IT Director At PSA Group Germany

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