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  • Automotive

How Electric Vehicles imact Aftersales Services

Discover how the rise of electric vehicles (EVs) is transforming the automotive industry and reshaping aftersales services. This article delves into the challenges and opportunities posed by EVs, emphasizing the need for innovative service strategies and the potential for new revenue streams. Explore how adapting to this evolving market can position businesses for success in the future of automotive excellence.
  • Angelika Agapow
  • October 08
  • 14 min
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  • Automotive

Automotive Spare Parts Management: A Critical Aspect of After-Sales Processes

In the automotive industry, spare parts management is significant for operational efficiency and customer satisfaction. It ensures timely availability of high-quality parts for maintenance and repairs, reducing downtime and contributing to cost savings. This article explores the strategic significance of spare parts management, emphasizing its role in after-sales processes and customer loyalty. Join us and delve into the topic of spare parts management and its benefits for businesses and customers.
  • Angelika Agapow
  • February 14
  • 15 min
  • Automotive

The Role of Software in Optimizing Vehicle Buybacks

Software is revolutionizing the vehicle buyback process in the automotive industry, enhancing efficiency and customer satisfaction. It integrates various aspects of buybacks, accelerating business objectives. Investing in such digital solutions is vital for manufacturers and importers to stay competitive. Explore the topic!
  • Monika Stando
  • February 12
  • 10 min
  • DevOps

DevOps Lifecycle and Its Phases

The DevOps lifecycle encompasses continuous software development, integration, testing, deployment, monitoring, and feedback. By unifying operations and development teams, it ensures smooth collaboration and efficient workflows. This integrated approach fosters a culture of shared responsibility and continuous improvement, leading to faster and more reliable software delivery. Explore the topic.
  • Monika Stando
  • February 09
  • 11 min
  • DevOps

What is a Pipeline in DevOps? DevOps Pipeline Benefits and Challenges

Since its inception, DevOps has revolutionized software development and IT operations, enabling faster and more reliable releases. A crucial aspect of DevOps is the "DevOps pipeline," encompassing key steps, components, and practices. Explore this article to understand the DevOps pipeline in detail and enhance your workflow efficiency.
  • Monika Stando
  • February 08
  • 9 min
  • DevOps

Observability vs Monitoring in DevOps

If you are adopting DevOps, it is crucial to understand that the success of your initiatives depends heavily on two foundational pillars: monitoring and observability. While these terms are often used interchangeably, they represent distinct concepts that play unique roles in a robust DevOps environment. Feel invited to explore the topic.
  • Monika Stando
  • February 07
  • 7 min
  • DevOps

What is DevOps Orchestration? Advantages and Orchestration Tools

Many organizations are adopting DevOps to streamline software development and operations, emphasizing continuous delivery and integration for efficiency. However, manually managing these tasks can be time-consuming and error-prone, making automation crucial. Explore this article to understand the role of DevOps orchestration, its benefits, and the best tools available.
  • Monika Stando
  • February 06
  • 9 min
  • DevOps

What is DevOps Observability and How to Implement it?

Businesses are rapidly adopting DevOps to enhance their development and deployment efficiency, aiming for speedier delivery, better collaboration, and greater agility. Yet, many DevOps efforts fall short of their goals or fail due to insufficient observability. This makes it challenging for companies to effectively monitor, analyze, and optimize their entire software delivery pipeline, often resulting in delays and failures.
  • Monika Stando
  • February 05
  • 8 min
  • DevOps

4 Core DevOps Metrics (DORA) Explained

Discover how the 4 core DORA metrics—Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service—can revolutionize your DevOps practices and drive your team towards peak performance. Embark on an exploration of these foundational metrics to unlock a new level of efficiency and productivity in your software delivery processes.
  • Monika Stando
  • February 02
  • 10 min
  • DevOps

Understanding DevOps Maturity Assessment

More organizations are adopting DevOps practices to break away from siloed development and operations, aiming to enhance collaboration, accelerate delivery cycles, and improve software quality. However, many still lack a clear understanding of their progress and effectiveness, making DevOps maturity models essential for evaluating and guiding their initiatives.
  • Monika Stando
  • January 30
  • 12 min
  • DevOps

What is DevOps? DevOps Methodology and Process

Having your operational and development teams working in silos can lead to inefficiencies, hampering your ability to deliver high-quality software or products. The DevOps methodology stands out as the best solution, focusing on improving business operations and reducing downtime, which is why many companies are adopting it.
  • Monika Stando
  • January 29
  • 10 min
  • Automotive

The Importance of After-Sales Service in the Automotive Industry

The automotive industry is a thriving sector that has a rich history spanning over a century and has revolutionized mobility across the globe. But what about its after-sales services? Learn how they boost customer satisfaction, create brand awareness, increase overall profitability, and more.
  • Angelika Agapow
  • January 25
  • 17 min
  • Automotive

Transforming Customer Experience with Superior After-Sales Support in Automotive

Transforming customer experience in the automotive industry involves providing superior after-sales support to enhance customer satisfaction and loyalty. By leveraging customer-experience data and implementing strategies automotive companies can create lasting success. Learn more about it by reading the article.
  • Angelika Agapow
  • January 19
  • 11 min

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Hicron’s contributions have been vital in making our product ready for commercialization. Their commitment to excellence, innovative solutions, and flexible approach were key factors in our successful collaboration.
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After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

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Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

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Phil Scott
Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.

 

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Peter Windhöfel
IT Director At PSA Group Germany

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