Blog

Who is a DevOps engineer? What skills are needed and what responsibilities do they have

Monika Stando
Monika Stando
Marketing & Growth Lead
April 22
9 min
Table of Contents

A DevOps engineer is essentially an IT professional who brings together expertise from both software development and IT operations. Their main job is to streamline and automate the entire software development lifecycle (SDLC)—covering the build, test, deployment, and maintenance of applications and systems. This position arose from the need to connect development teams, often pushing for rapid feature delivery, with operations teams concerned primarily with system stability. Ultimately, the goal is to accelerate the development cycle, deploy changes more frequently, and ensure dependable releases, effectively linking IT activities to business goals.

How does a DevOps engineer foster collaboration?

A big part of a DevOps engineer’s job is tearing down the old walls—those traditional silos separating development, operations, quality assurance, and security teams. They serve as a vital link between development and operations, fostering an environment where everyone shares responsibility, information flows openly, and teams understand each other’s perspectives. Better communication, along with shared objectives and ways to measure success, helps build a true DevOps culture. This kind of teamwork thrives on feedback and fits naturally with Agile and Lean approaches, helping everyone pull together to deliver real value more effectively.

What are the primary responsibilities of a DevOps engineer?

DevOps engineers wear many hats, managing a variety of tasks aimed at making the SDLC more efficient, reliable, and fast. Their work usually demands a mix of skills spanning development, IT operations, and particularly automation.

Automating the software delivery pipeline

One core duty is setting up and managing automated pipelines for Continuous Integration (CI) and Continuous Deployment/Delivery (CD). This means using specific tools to handle code building, testing, and deployment automatically. Doing so cuts down drastically on manual work, reduces the chance of errors, and speeds up how often software updates can be released. These CI/CD pipelines are really the backbone of fast, dependable software delivery today.

Managing infrastructure as code (IaC)

Instead of setting up IT infrastructure manually, DevOps engineers define and manage it using code – a practice called Infrastructure as Code (IaC). They rely on configuration management tools such as Ansible, Puppet, or Chef, and provisioning tools like Terraform, to automate how servers, networks, and databases are configured. This approach guarantees that the infrastructure is consistent, easily reproducible, and can scale smoothly, whether it’s running in a company’s own data center (on-premises) or on cloud environments like AWS, Azure, or GCP.

Ensuring system reliability and performance monitoring

Keeping things running smoothly is absolutely vital. DevOps engineers set up and oversee monitoring and alerting tools that keep a close eye on application performance, the health of the infrastructure, and what users are experiencing, all in real-time. Their job includes making sure systems are reliable and always available (high availability). This often involves standard system administration duties, spotting potential problems before they cause trouble, and digging into performance data to find ways to make things run better.

Integrating security into the lifecycle (DevSecOps)

Nowadays, security isn’t just tacked on at the end; it’s woven throughout the entire DevOps workflow, often called DevSecOps. DevOps engineers play a key role in building security measures right into the development process from the start. This involves automating security scans, conducting vulnerability assessments, handling sensitive information securely (secrets management), and making sure everything meets compliance standards and follows secure coding guidelines.

Handling incidents and facilitating improvements

If something goes wrong in production – an issue or a full outage – DevOps engineers are usually right there in the thick of incident management and troubleshooting. They focus on fixing problems quickly, figuring out the underlying reason through root cause analysis, and crucially, sharing what they learned back with the development and operations teams. This essential feedback loop fuels continuous improvement and helps stop the same problems from happening again.

What essential skills does a DevOps engineer need?

This job requires a special mix: deep technical know-how combined with strong people skills to handle both complex systems and team dynamics effectively.

Technical proficiency areas

A DevOps engineer needs a wide range of technical abilities, typically including:

  • operating systems: solid grasp of Linux or Unix basics and system administration,
  • coding and scripting: comfortable with languages like Python, Bash, Ruby, or Go for automating tasks and building tools,
  • cloud computing: hands-on experience with major cloud providers (AWS, Azure, GCP) and managing their infrastructure services,
  • infrastructure as code (IaC): skilled with configuration tools (Ansible, Puppet, Chef) and provisioning software (Terraform),
  • containerization and orchestration: understanding Docker for building containers and Kubernetes for managing large-scale containerized applications,
  • CI/CD tools: knowing how to use tools such as Jenkins, GitLab CI/CD, CircleCI, or Azure DevOps to create automated pipelines,
  • monitoring and logging: familiarity with systems like Prometheus, Grafana, Datadog, or the ELK stack (Elasticsearch, Logstash, Kibana),
  • version control systems: deep proficiency with Git is non-negotiable for managing all types of code (application, infrastructure, scripts).

Key soft skills for success

Technical chops aren’t enough; certain soft skills are vital for a DevOps engineer’s success:

  • communication: being able to explain technical ideas clearly to different people and keep conversations flowing between teams,
  • collaboration: working well with others inside and across teams (dev, ops, security, business) to hit shared targets,
  • problem-solving: applying strong analytical thinking to figure out tricky issues in complex systems and find workable solutions,
  • adaptability: being comfortable in fast-moving, changing environments and eager to pick up new technologies and ways of working,
  • project management: having a good sense of project workflows and being able to manage tasks efficiently, often within agile setups.

What tools are common in a DevOps engineer’s toolkit?

DevOps engineers use a diverse set of tools, sometimes called a DevOps toolchain, to automate and handle various parts of the SDLC. The exact tools depend on the company, but here are some common types and examples:

  • version control: Git (often hosted on platforms like GitHub, GitLab, Bitbucket),
  • CI/CD: Jenkins, GitLab CI/CD, CircleCI, GitHub Actions, Azure DevOps, Argo CD,
  • containerization & orchestration: Docker, Kubernetes, OpenShift, Docker Swarm,
  • configuration management & IaC: Ansible, Puppet, Chef, Terraform, Pulumi, AWS CloudFormation, Azure Resource Manager,
  • cloud platforms: AWS, Azure, Google Cloud Platform (GCP),
  • monitoring & logging: Prometheus, Grafana, Datadog, Splunk, ELK Stack, New Relic, Dynatrace,
  • collaboration & planning: Jira, Confluence, Slack, Microsoft Teams.

Being effective isn’t just about knowing individual tools; it’s about skillfully weaving them together to build smooth, automated workflows.

Why is the DevOps engineer role critical for modern businesses?

The DevOps engineer role is so important today because it tackles the core challenges of delivering software in today’s complex and fast-moving world. Through automation, better collaboration, and a constant focus on feedback, DevOps engineers help companies achieve several key advantages:

  • release software faster and more often (improving time-to-market),
  • boost the reliability and stability of both applications and the underlying infrastructure,
  • strengthen system security by building checks in throughout the development process,
  • increase operational efficiency and cut down on manual tasks,
  • nurture a culture focused on continuous improvement and innovation,
  • adapt more quickly to market shifts and customer feedback, ultimately gaining a competitive advantage.

In essence, they are crucial drivers for digital transformation and making businesses more agile through smarter technology use.

How does a DevOps engineer differ from traditional IT roles?

The DevOps engineer position marks a real departure from more traditional IT roles, such as specialized Software Developers or System Administrators. In the past, development and operations teams frequently operated in separate silos, sometimes with competing priorities – developers focused on shipping features quickly, while operations aimed for maximum stability. This often created tension and slowed down software releases.

A DevOps engineer, however, takes a broader, end-to-end view of the SDLC. They operate cross-functionally, stressing shared responsibility, comprehensive automation, and ongoing processes like integration, delivery, monitoring, and feedback loops. Whereas traditional roles might concentrate heavily on just coding or just infrastructure upkeep, the DevOps engineer connects these areas, using skills from both worlds to fine-tune the whole system for speed, reliability, and efficiency. This approach allows for a significantly faster release frequency than older operational models.

Monika Stando
Monika Stando
Marketing & Growth Lead
  • follow the expert:

Testimonials

What our partners say about us

Hicron’s contributions have been vital in making our product ready for commercialization. Their commitment to excellence, innovative solutions, and flexible approach were key factors in our successful collaboration.
I wholeheartedly recommend Hicron to any organization seeking a strategic long-term partnership, reliable and skilled partner for their technological needs.

tantum sana logo transparent
Günther Kalka
Managing Director, tantum sana GmbH

After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

Many thanks for what you did so far; we are looking forward to more in future!

hdi logo
Jan-Henrik Schulze
Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

NBS logo
Phil Scott
Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.

 

PSA Group - Wikipedia
Peter Windhöfel
IT Director At PSA Group Germany

Get in touch

Say Hi!cron

    Message sent, thank you!
    We will reply as quickly as possible.

    By submitting this form I agree with   Privacy Policy

    This site uses cookies. By continuing to use this website, you agree to our Privacy Policy.

    OK, I agree